Who we do it for

Thought Provoking Consulting works with a number of leading retailers, including some of the high street's most successful brands. Our team has worked across all of the retail verticals, giving us a breadth unparalleled in retail consulting.

"TPC have helped us develop a long term pricing vision while at the same time providing real, actionable solutions that delivered significant in year margin benefits. The team brought a wealth of industry knowledge but what sets TPC apart is their uniquely collaborative approach to working with all levels of the business making potentially difficult change feel like a team effort. The team understood our business and truly cared about improving it."

- Sam Perkins, Group Merchandising Director at Shop Direct
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Distinctive fashion brand retailer and wholesaler

Case Study

The client's challenge to TPC was to help it find a robust IT platform for the Property department. The platform needed to support the rapid growth of stores internationally to ensure tasks could be carried out more efficiently and more effectively without having to take on more staff.

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"We have worked closely with TPC during our transformation programme. What I like is that they challenge us when needed, and the way they make the complex simple to understand. They offer a good blend of retail operational experience, technology knowledge and consulting analytical skills that we’ve not seen elsewhere."

- Siobhan Forey, COO Arcadia Group
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A large leading online digital retailer

Case Study

The client's challenge to TPC was to understand what best practice Merchandise Planning looks like in the digital world where stores are no longer the exclusive channel to market, and how this could be deployed to provide competitive advantage.

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My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humour, and some style

- Maya Angelou
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A highly successful, well-known department store chain with an online presence selling fashion, homeware and electrical items.

Case Study

To help the retailer understand whether its supply chain was fit for purpose given its stated multi-channel strategy and objectives.

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Ignorance more frequently begets confidence than does knowledge

- Charles Darwin
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Large fashion multi-brand retailer

Case Study

A large and very successful fashion multi brand retailer with an international presence selling across channels and expanding rapidly.

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What seems to us as bitter trials are often blessings in disguise

- Oscar Wilde
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Multi-channel electronics retailer

Case Study

The key priority was to provide the buying and merchandising function in the business with actionable insights to support trading decisions. We were given the task to develop and deliver better quality management information (MI), planning and forecasting capabilities, with the primary goal of giving the business control over its margin, sales, stock and intake.

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Success is not final, failure is not fatal: it is the courage to continue that counts

- Winston Churchill
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A leading online digital retailer's use of proactive pricing strategy

Case Study

A pure play online digital department store retailer wanted to become more sophisticated with its use of price. It wanted to become less reactionary and more proactive and informed in its use of this key element of the marketing mix.

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